api22 Terms & Conditions

In these Terms & Conditions, the following terms carry the meanings assigned below unless the context requires otherwise.

Access to and use of the api22 platform is subject to the following eligibility requirements, which must be satisfied at all times during your use of the Services.

• Age: You must be at least 21 years of age. api22 enforces a strict 21+ policy across all products. By registering an account, you confirm and warrant that you meet this age requirement.
• Residency: These Terms & Conditions are directed principally at residents of Indonesia. You are responsible for ensuring that accessing and using api22's Services is lawful in your jurisdiction.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement. You must not be acting under any legal incapacity, guardianship order, or court-imposed restriction that would prevent you from entering into this agreement.
• Self-Exclusion Status: You must not be subject to a self-exclusion order — either one you have applied to your own api22 account or one imposed by a recognised responsible gaming programme to which api22 is party.
• Account Limitation: You must not have previously had an api22 account suspended, permanently closed, or terminated for cause, unless api22 has expressly reinstated your eligibility in writing.

To access real-money Services on api22, you must register a personal account. The following conditions apply to the registration and ongoing maintenance of your account.

• One Account Per Person: Each individual may register and maintain only one account on the api22 platform. Registering more than one account — whether using the same or different personal details, device, or payment method — is strictly prohibited and will result in all duplicate accounts being suspended.
• Accurate Information: You must provide accurate, complete, and current information at registration, including your full legal name, date of birth, residential address, and contact details. You must promptly update your account if any of this information changes.
• Account Security: You are solely responsible for maintaining the confidentiality of your login credentials. Do not share your username or password with any third party. All activity conducted through your account will be attributed to you, regardless of whether you authorised it, unless you have reported a security breach to api22 support without undue delay.
• Account Closure: You may request account closure at any time by contacting api22 support at [email protected]. Any real-money balance remaining at the time of closure will be processed for withdrawal to your verified payment method within 5 business days, provided all KYC requirements have been satisfied.

api22 is required to verify the identity of all account holders as part of its internationally mandated anti-money-laundering and responsible gaming obligations. KYC verification may be requested at registration, upon your first withdrawal, upon any withdrawal exceeding a specified threshold, or at any other time at api22's reasonable discretion.

The following documents may be requested as part of the KYC process:

• Proof of Identity: A clear photograph or scan of your government-issued identity document — Indonesian National Identity Card (KTP), Passport, or equivalent.
• Proof of Age: Any government-issued document clearly showing your date of birth, confirming you are 21 years of age or older.
• Proof of Payment Method: Evidence that the bank account or e-wallet used for deposits is registered in your own name — for example, a bank statement header, an app screenshot, or similar documentation for BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, or ShopeePay.
• Source of Funds: Where transactions exceed certain thresholds, api22 may request documentation to confirm the legitimate source of funds deposited into your account.

Withdrawal requests will be suspended pending completion of KYC verification. api22 aims to complete standard KYC reviews within 24 hours of receiving all required documentation. Accounts that fail to complete KYC within 30 days of the initial request may be subject to withdrawal restriction until verification is finalised.

All deposits to your api22 account are subject to the following terms.

• Accepted Methods: api22 accepts deposits via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP bank transfer, and the following e-wallets: OVO, DANA, GoPay, and ShopeePay. All transactions are processed in Indonesian Rupiah (IDR).
• Own Funds Only: You may only deposit funds that legally belong to you. Deposits originating from third-party accounts, borrowed funds, or proceeds of unlawful activity are strictly prohibited.
• Minimum Deposit: The minimum deposit amount is stated on the deposit page of your api22 account and is subject to change. At the time of writing, the minimum deposit is Rp 10.000 for e-wallet methods and Rp 25.000 for bank transfer methods.
• Processing Time: Deposits via OVO, DANA, GoPay, and ShopeePay are credited instantly upon successful transaction confirmation. Bank transfer deposits are credited within 1–5 minutes of confirmed receipt, subject to the originating bank's processing time.
• Deposit Limits: Players may set voluntary deposit limits via the Responsible Gaming section of their account. Where api22 has applied a mandatory deposit limit to an account for responsible gaming reasons, that limit takes precedence over any individual preference setting.
• No Deposit Fees: api22 does not charge transaction fees on deposits. However, your bank or e-wallet provider may apply their own transfer fees, for which api22 accepts no responsibility.

api22 processes withdrawal requests to verified payment methods registered in your name. The following conditions apply to all withdrawal requests.

• Verified Methods Only: Withdrawals will only be sent to a bank account or e-wallet that has been verified as belonging to you during the KYC process. api22 will not send withdrawals to third-party accounts under any circumstances.
• Minimum Withdrawal: The minimum withdrawal amount is Rp 50.000. Requests below this threshold will not be processed until the balance meets the minimum.
• Processing Time: api22 targets a withdrawal processing time of 15 to 60 minutes for all approved requests, 24 hours a day, 7 days a week, 365 days a year. During periods of high demand or following large-value requests, processing may take up to 3 hours. api22 does not guarantee processing within a specific time frame in all circumstances.
• Wagering Requirements: Withdrawals of bonus funds or winnings derived from bonus funds are only permitted once the applicable wagering requirement has been satisfied in full. Attempting to withdraw bonus-linked funds prior to meeting the wagering requirement will result in the bonus funds being forfeited.
• Withdrawal Verification: api22 may request additional documentation before processing a withdrawal, particularly for first withdrawals, large amounts, or where the account has not previously completed full KYC verification.
• No Withdrawal Fees: api22 does not charge fees on withdrawals. Standard processing limits from your bank or e-wallet provider may apply.

api22 offers a range of bonuses and promotions to eligible players. All bonuses are subject to the following general terms, as well as any specific terms stated in the individual promotion.

• Eligibility: Bonuses are available only to players who have completed account registration. Welcome bonuses are available to new accounts only. Repeat or duplicate accounts are not eligible for new-player promotions.
• Wagering Requirements: Unless otherwise stated, all bonuses carry a wagering requirement. The wagering requirement multiplier, time limit, eligible game categories, and minimum bet size applicable to each bonus are stated in the individual promotion terms. Wagering on excluded game types (typically jackpot slots, live dealer games, or certain table games) will not count towards the requirement.
• Bonus Expiry: Bonuses that are not claimed within the stated claim window, and any unmet wagering requirements not completed within the stated completion window, will result in the bonus funds being removed from the account automatically.
• Maximum Bet Restriction: While bonus funds are active in your account, the maximum bet per round or stake is Rp 200.000 unless a higher limit is expressly stated in the promotion. Placing bets above this limit while bonus funds are active may result in bonus forfeiture.
• Abuse Prevention: api22 reserves the right to withhold, void, or reclaim bonuses where it determines — at its reasonable discretion — that a Player has engaged in bonus abuse, arbitrage betting, low-risk wagering patterns designed to meet wagering requirements without genuine gameplay risk, or any other conduct inconsistent with the spirit of the promotion.
• Promotional Changes: api22 reserves the right to modify, suspend, or withdraw any promotion at any time. Changes will not affect bonuses already credited and actively being wagered at the time of the change.

The following general rules apply to all games and betting products on the api22 platform. Specific game rules are displayed within each game or betting market interface and supplement these general terms.

• Game Outcomes: All casino game outcomes are determined by independently certified random number generators (RNG) or, in the case of live dealer games, by physical dealing and dealing procedures conducted at certified studio facilities. api22 does not manipulate game outcomes.
• Sportsbook Settlements: Sports betting markets are settled in accordance with the rules published in the Sportsbook section of the platform. In the event of a dispute over settlement, api22's decision — informed by official match data from recognised sources — is final.
• Bet Acceptance: api22 reserves the right to refuse or limit any bet at its discretion, including where a technical error has resulted in erroneous odds, or where the bet would exceed the platform's risk management parameters.
• Technical Failures: In the event of a game disconnection, server failure, or other technical interruption, bets already confirmed and in progress will be settled based on the game state at the point of interruption, as recorded in api22's server logs. If a game round cannot be reconstructed, the bet stake will be refunded to the Player's account.
• Void Bets: api22 may void bets where the bet was accepted in error, where a technical fault affected the game outcome, or where the bet was placed in contravention of these Terms & Conditions. Voided bets are refunded as stake credit.

api22 is committed to promoting responsible gaming and providing tools that help players maintain control over their gambling activity. The following tools are available to all account holders via the Responsible Gaming section of the account dashboard.

• Deposit Limits: Set daily, weekly, or monthly limits on the total amount you can deposit. Increases to existing limits take effect after a 7-day cooling-off period; decreases take effect immediately.
• Loss Limits: Set a maximum amount you can lose over a defined period. Once reached, betting is suspended until the limit period resets.
• Session Time Limits: Set a maximum session duration. You will receive an in-session notification when your limit is approaching and will be logged out automatically when it is reached.
• Cool-Off Period: Take a temporary break of between 24 hours and 6 weeks. During a cool-off period, your account remains open but all gambling activity is suspended. You may not reverse a cool-off period before it expires.
• Self-Exclusion: Request permanent or long-term self-exclusion via email to [email protected]. Self-exclusion takes effect within 24 hours of confirmation. During self-exclusion, your account is closed to all gambling activity and you will be excluded from all marketing communications.

For full information on api22's Responsible Gaming programme, including guidance on problem gambling signs and external support resources, please visit the Responsible Gaming page.

The following conduct is strictly prohibited on the api22 platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balance, and reporting to relevant authorities where required by law.

• Registering more than one account, or registering on behalf of another person.
• Providing false, incomplete, or misleading information during registration or at any subsequent time.
• Using api22's Services for any unlawful purpose, including money laundering, fraud, or financing of illegal activities.
• Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with the platform in any manner not expressly permitted.
• Exploiting software vulnerabilities, errors, or glitches to gain an unfair advantage. Any winnings derived from a known or suspected software error must be reported to api22 support immediately and are subject to review and potential forfeiture.
• Colluding with other players or casino staff to gain an unfair advantage in any game or market.
• Engaging in bonus abuse, including but not limited to: opening multiple accounts to claim welcome bonuses, using low-risk or zero-risk wagering strategies designed to exploit bonus terms, or any pattern of play inconsistent with genuine recreational gambling.
• Harassing, threatening, or abusing api22 staff or other players through any communication channel provided by the platform.

To the fullest extent permitted by applicable law, api22's aggregate liability to any Player arising out of or in connection with these Terms & Conditions or the use of the platform — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total real-money deposits made by that Player in the 12 calendar months immediately preceding the event giving rise to the claim.

api22 shall not be liable — whether in contract, tort, or otherwise — for any of the following:

• Loss of profits, loss of revenue, loss of data, or loss of opportunity (whether direct or indirect).
• Indirect, consequential, or punitive damages of any kind.
• Service interruptions caused by events outside api22's reasonable control, including but not limited to: telecommunications failures, DDoS attacks, natural disasters, government action, power failures, or force majeure events.
• Losses arising from a Player's failure to maintain the security of their login credentials.
• Inaccuracies in third-party sporting data or results used for sportsbook settlement, where api22 has acted in good faith on the best available official data.

api22 collects, processes, and stores personal data provided by Players in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering an account, you consent to the collection and processing of your personal data as described in that policy.

Key points regarding data handling at api22 include:

• Personal data is used for account administration, KYC verification, payment processing, customer support, fraud prevention, and — where you have opted in — marketing communications.
• api22 does not sell personal data to third parties. Data is shared only with payment processors, identity verification providers, and regulatory bodies as required by law and as described in the Privacy Policy.
• You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact [email protected]. Requests will be handled in accordance with applicable data protection law and within 30 days of receipt.
• api22 retains account data for a minimum of 5 years following account closure, in compliance with international anti-money-laundering record-keeping requirements.

These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes and claims) shall be governed by and construed in accordance with the laws of the jurisdiction in which api22 is licensed and incorporated, as stated in api22's licensing documentation.

In the event of a dispute between you and api22, the following procedure applies:

1. Initial Contact: Contact api22 customer support at [email protected], setting out the nature of your complaint and the resolution you are seeking. api22 will acknowledge your complaint within 24 hours and aim to provide a substantive response within 5 business days.
2. Escalation: If the matter is not resolved to your satisfaction at the initial stage, you may request that the complaint be escalated to api22's senior compliance team, who will conduct an independent internal review within 10 business days.
3. Final Decision: api22's final decision on any complaint constitutes the platform's last internal resolution step. The decision will be communicated in writing to your registered email address.

All decisions regarding game outcomes, bet settlements, and bonus calculations that are based on correctly functioning systems and accurate data are final and binding. api22's server records are the authoritative source in any dispute regarding the outcome of a game or bet.

If you have any questions about these Terms & Conditions, or wish to exercise any right described herein, please contact api22 using the following details.

These Terms & Conditions were last updated on 1 January 2026 and supersede all prior versions. If you have a printed or cached copy of an earlier version, please refer to the live version at https://api22.vip/terms-conditions for the current text.